Fred commented on How to Complain: About CPEP
I also have a complaint about stony brook. I was having some anxiety issues, issues that I was assuming were anxiety issuses. I went to the e.r. To get some idea of why my heart was beating rapidly and sweats etc. I was put into the psych ward after repeatdly telling them that I did not want my property taken away and if that was the case then never mind. I was going to go to another hospital. That being said, I was then detained against my will for two hours inside the waiting/ day area behind locked doors untill finallt without seeing any doctor or psychiatrist they just said ok you can leave now. All the while they elevated my anxiety level times ten. I was treated like a common criminal and none of the staff would even pay attention to what I waa saying. Only kept repeating that I could not leave untill I saw a doctor. Which I never did. I came in there on my own free will yet was not allowed to leave. It was a very stressfull situation in which I should have never been put into a locked psych ward. I never got any help, only made my problem worse.
Anne complimented CPEP
I was experiencing all kinds of emotional upset. My mother had recently died, my husband was threatening to leave me, and—despite having just graduated from college—I couldn’t find a job. I couldn’t sleep and I cried a lot, so I went to CPEP.
When I got there, I found a receptionist sitting outside the waiting room. She explained to me that once I went through the locked door I would not be able to come out again for a cigarette, all my possessions would be taken from me, I would be strip-searched, I could not leave until I was seen by a psychiatrist, and the average wait was [x] hours.
I asked her where else I could go for help and she gave me the names of three clinics that would take walk-in applications for psychotherapy. I went to all three of them, put in applications, and found one where they would see me the same week. They did triage and said I went to the top of the list. I could wait a few days for someone to talk to, as long as I knew I was moving forward on a path that would get me someone.
This is not a true story—but why couldn’t it be?